Quick start
Universal quick start guide
Universal quick start guide
User manuals
Technical sheets
Model B
Model C
Model C Beehives
Model B
Model C
Model C Beehives
FAQ
Frequent problems
A confirmation email is sent to you when the renewal is active. It indicates the end of the activation process.
When you log in to the application, your smartphone is automatically installed as a tracker.
You can also click directly on these links:
Capturs Android application
Capturs IOS application
1 – Activate the position and mobile data on your smartphone.
2 – Click on 
3 – An insert appears:
Choose the frequency of sending the position (2min or 10s).
Share your tracking link if you wish.
Click on continue.
4 – To stop the live tracking, click on 
2 – Verify that you have authorized the application to access the position.
3 – On Android, go to the power saving settings (watch the picture below).
So you need to log out with the top right button and choose the connection mode of the account on which the device has been saved: with Google, Facebook, Apple or with an email address.
As the device has a GPS module, depending on the number of satellites it can fix to find its position, the accuracy of the positions may vary, and may cause a shift off course.
Using your smartphone as a tracker with the mobile application allows you to benefit from a more accurate trajectory. Indeed, the smartphone uses GSM data, so the data is closer together.
If you have the latest version of the driver installed, it may be necessary to change the USB cable if it is not the original one because some cables are not compatible with the data transfer necessary to recover the memory of the device.
On Mac, there may be a conflict with the internal driver already present and it is necessary to follow the following procedure:
1 – Download the drivers at https://www.ftdichip.com/Drivers/VCP.htm and install them. The installation will succeed, BUT because of the FTDI drivers built into Apple, they won’t work.
2 – Restart the computer and enter recovery mode by turning off and holding CMD + R on reboot.
3 – In recovery mode, open the terminal from the utilities at the top of the screen and type the following to temporarily disable system integrity protection:
csrutil disable
The computer will ask you to restart for the changes to take effect.
4 – On reboot, we now need to disable Apple’s FTDI drivers (NOTE: this can be undone at any time, don’t worry).
Open the Terminal and write the following.
cd /system/library/extensions
sudo mv AppleUSBFTDI.kext AppleUSBFTDI.disabled
sudo touch /Système/Bibliothèque / Extensions
5 – Restart your computer in recovery mode. Turn off, hold Commande + R and open the terminal in the Utilitaires.
Enter the following information to re-enable Apple’s system integrity protection
csrutil unable
The main position losses come from the stalling of the signals between the device and the satellites, thus preventing the triangulation of the position:
– From GPS fix just after departure, cold, where the device could no longer see the constellation of the satellites, and therefore needs about 3 minutes before starting to move to find their position and thus start to fix its position correctly.
– From the outside environment: trees, buildings and even clouds can prevent the proper reception of data from a satellite and can cause triangulation to be prevented or accuracy to be lost.
When you click on
1 – On Connect or the Capturs application, open the left menu and click on My Devices.
2 – Click on the button + to access to the addition of the new device.
3 – Complete the serial number (S/N) and the activation key (Key) indicated on the back of the device.
(It is normal that the first letter (A or B) of the S/N does not then appear in the device name because it is the device’s model indicator.)
or
Click on the QR code icon and scan the back of the device.
Then simply take it with you (Model B) or fix/place it (Model C). The device must be on and with battery to send its position when it is in motion.
The main position losses come from the stalling of the signals between the device and the satellites, thus preventing the triangulation of the position:
– From GPS fix just after departure, cold, where the device could no longer see the constellation of the satellites, and therefore needs about 3 minutes before starting to move to find their position and thus start to fix its position correctly.
– From the outside environment: trees, buildings and even clouds can prevent the proper reception of data from a satellite and can cause triangulation to be prevented or accuracy to be lost.
Model B Capturs tracker
1 – On Connect or the Capturs application, open the left menu and click on My Devices.
2 – Click on the button + to access to the addition of the new device.
3 – Complete the serial number (S/N) and the activation key (Key) indicated on the back of the device.
(It is normal that the first letter (A or B) of the S/N does not then appear in the device name because it is the device’s model indicator.)
or
Click on the QR code icon and scan the back of the device.
1 – On Connect or the Capturs application, open the left menu and click on My Devices. You can see the information of your trackers (device and/or smartphone).
2 – To change the name of your device, click on the icon 
3 – To change the picture of your device, click on the icon 
The Capturs software is essential for the configuration of your device and the export to your Capturs space of the tracks recorded via the logger.
2 – Go to “Settings” at the top in the middle of the menu.
3 – You will be able to choose the time intervals.
The interval between messages, corresponds to the time between the data sent by the device via the Sigfox network.
The interval between GPS positions, corresponds to the time between the fixed position by the device, and thus the time interval of the device.
The Capturs software is essential for the configuration of your device and the export to your Capturs space of the tracks recorded via the logger.
Enter the email addresses and/or phone numbers of your relatives in the configuration of your alert.
To send an alert, you must be in an area covered by the Sigfox network (for the trackers) or by GSM (for the smartphone).
1 – On Connect or the Capturs application, open the left menu and click on My Alerts.
2 – Choose the GPS tracker you want to configure.
3 – To create a new alert, click on 
4 – Click on the icon 
Possible configurations:
– Add a name to the alert.
– Enable automatic reactivation of the alert.
– Create time slots for triggering alerts.
– Choose the type of sending of the alert (SMS, Email, API Callback)
Alert content:
– Add one or more Emails, phone numbers, etc..
– Customize the subject and content of the alert as you wish.
– Check the “Share link activated” case if you want to share your tracking link in the alert.
For area alerts:
– Customize the zones by pressing the dots around the red zone.
– Create round or polygonal areas.
– Capturs Systems Connect specific: select an area already registered in the library.
If it’s a click button alert (Model B/A):
Just click on the button in the middle of the device according to the chosen alert (1 click, 2 clicks, 4 clicks or a long click). The blue led at the bottom left of the device will blink as many times as you clicked on the button.
If it is the 3 clicks alert (Model B/A):
In the case of the 3-click alert, there is an acknowledgement function: after pressing the button 3 times, the “red” and “green” leds will start flashing alternately until the acknowledgement is received, where the green led will flash rapidly. If this is not the case, the red led will blink quickly and the device will try to send the alert again 10 minutes later and start blinking alternately until validation or not of the data reception.
If it is a area alert:
Your alert is sent automatically when your tracker (device or smartphone) enters or leaves the area you have configured.
If it is a motion alert:
When your device is stationary and hasn’t moved for a while, your motion alert will be triggered when the device’s motion is detected.
If it is a no motion alert:
An alert will be sent when the device has been stationary for a set time.
If it is a low battery alert (Model B, A and C):
An alert will be sent when the battery is less than 20% of its capacity.
1 – On Connect or the Capturs application, open the left menu and click on My Devices.
2 – Click on the button + to access to the addition of the new device.
3 – Complete the serial number (S/N) and the activation key (Key) indicated on the back of the device.
(It is normal that the first letter (A or B) of the S/N does not then appear in the device name because it is the device’s model indicator.)
or
Click on the QR code icon and scan the back of the device.
Then simply take it with you (Model B) or fix/place it (Model C). The device must be on and with battery to send its position when it is in motion.
The main position losses come from the stalling of the signals between the device and the satellites, thus preventing the triangulation of the position:
– From GPS fix just after departure, cold, where the device could no longer see the constellation of the satellites, and therefore needs about 3 minutes before starting to move to find their position and thus start to fix its position correctly.
– From the outside environment: trees, buildings and even clouds can prevent the proper reception of data from a satellite and can cause triangulation to be prevented or accuracy to be lost.
To turn off the device, you must stay pressed on the button for about 5 seconds, the leds of the beacon will have the following behavior: after 3 seconds the blue led will light up, then by keeping pressed, the red led will light up about 2 seconds later. You can release the button the device is off.
The Capturs software is essential for the configuration of your device and the export to your Capturs space of the tracks recorded via the logger.
1 – Launch the Capturs software.
2 – Go to “Advanced Settings” at the top right of the menu.
3 – This will allow you to update the device if it does not already have the latest version.
The Capturs software is essential for the configuration of your device and the export to your Capturs space of the tracks recorded via the logger.
2 – Go to “Settings” at the top middle of the menu and you will be able to choose this parameter.
When the “flight mode” or 3D mode of the device is deactivated, it will send previous positions of the device, allowing real-time tracking with an accuracy of about 3 minutes. And when it is activated, the device will send its speed and altitude when sending the last known position.
In order to retrieve these recorded positions, it is necessary to connect the device with the USB cable to a PC/Mac and launch the Capturs software available for download on the site (https://www.capturs.com/en/download/). And thanks to the software and the computer’s internet connection, the recorded positions are retrieved and then visible on the web and mobile interface.
The Capturs software is essential for the configuration of your device and the export to your Capturs space of the tracks recorded via the logger.
Capturs Model C tracker : Measures 75x75x35mm and weighs 60g.
Capturs Model C beehives tracker : Measures 87x57x24mm and weighs 60g.
The Capturs Model C tracker is adaptable and customizable according to your needs.
To find out the battery percentage of your device, log on to the web platform or application.
In the left menu, “Devices” then “My Devices”, you can see the information of your device and its battery percentage.
On the map:
Select the device for which you want to know the information in the top blue box. 
Click on the icon 
Create a low battery alert. The alert will be triggered when the battery is at less than 20% of its capacity and you will receive an SMS or email, depending on the configuration of your alert.
A metallic environment disturbs Sigfox radio waves and can lead to signal losses. Do not use Sensors near or surrounded by a large metal object (water bottle).
GPS Fix
When it hasn’t been working for some time, the GPS needs to know the satellite constellation. It will automatically download the ephemeris and store it in its memory to get its position faster in the next fix. The first fix can thus be longer depending on the environment. A clear environment during the first fix will improve system performance. The ephemeris is valid for about 4 hours.
GPS does not work indoors. The Sigfox network, on the other hand, will often be operational. Movement information without position indications can thus be used in the software in a transparent way for the user, thus increasing its capacities. An approximate position can also be given by radio triangulation.
Device position
Position the device preferably with the eyelet facing up and the face with the Capturs Logo facing out. Do not attach the device to the eyelet as the vibratory motion of the pendulum will affect performance. The ideal is an external backpack pocket, such as a mesh pocket that is well maintained in the indicated position. Otherwise, position the device with the face with the Capturs logo facing upwards.
Wearing the device on a person
The principle of radio waves emission applies: the less obstacles we have, i.e. the more we are facing a free field, the better the result will be.
Thus on a person, the ideal is to carry it in an external pocket of the backpack or on the belt well maintained in the right direction, following the principles of positioning explained in the previous paragraphs. Avoid places where the beacon moves in all directions, turns over, vibrates too much or undergoes a continuous pendulum movement.
The device will also work in pockets or bags, as the environment may have an influence. A metal frame or formwork will greatly degrade radio performance.
The higher the device is carried, with no obstructions around it, and is well maintained, the better the result will be.
The Model B (and A) Capturs device is not waterproof and has no IP certification, but we provide with each device a waterproof pouch that allows the device to be sheltered from water.
The Model C Capturs device is certified IP67. It is waterproof, dustproof and weather resistant.
Please note that the Model C Beehive GPS tracker is not waterproof, unlike the standard Model C.
Power off: The red LED lights up and the blue LED flashes once.
Send 3 clicks alert: The red LED and green will flash alternately.
Send alert: The blue LED flashes as many times as the button is pressed.
Battery charge: When the bottom right LED is red, it means that the Model B is charging. When it turns green, it means that the tracker is charged.
You are using Capturs at your own risk and you fully understand that Capturs does not prevent from any accident or hazards.
Remember to always prefer calling official emergency phone numbers (e.g 112 in Europe) in case of any emergency. Capturs is not affiliated to a rescue team or any safety organization.
Sending Sigfox radio messages and acquiring GPS signals are systems that have limits depending on the conditions of use and of the environment. Messages may be lost or not delivered. We cannot bring us responsible for accidents. For more information visit https://www.capturs.com/disclaimer.
Capturs SAS denies liability and does not accept any reponsibility in case of an accident.
Model B (or A) Capturs GPS tracker: Area entry, area exit, motion detection, no motion, 3 press button, 1 press button, 2 press button, 4 press button, 1 long press button and low battery.
Model C Capturs GPS tracker: Area entry, area exit, motion detection, no motion, low battery.
Smartphone tracker via Capturs application: Area entry, area exit, motion detection, no motion.
Model C Capturs tracker
1 – On Connect or the Capturs application, open the left menu and click on My Devices.
2 – Click on the button + to access to the addition of the new device.
3 – Complete the serial number (S/N) and the activation key (Key) indicated on the back of the device.
(It is normal that the first letter (A or B) of the S/N does not then appear in the device name because it is the device’s model indicator.)
or
Click on the QR code icon and scan the back of the device.
1 – On Connect or the Capturs application, open the left menu and click on My Devices. You can see the information of your trackers (device and/or smartphone).
2 – To change the name of your device, click on the icon
3 – To change the picture of your device, click on the icon
Enter the email addresses and/or phone numbers of your relatives in the configuration of your alert.
To send an alert, you must be in an area covered by the Sigfox network (for the trackers) or by GSM (for the smartphone).
1 – On Connect or the Capturs application, open the left menu and click on My Alerts.
2 – Choose the GPS tracker you want to configure.
3 – To create a new alert, click on
4 – Click on the icon
Possible configurations:
– Add a name to the alert.
– Enable automatic reactivation of the alert.
– Create time slots for triggering alerts.
– Choose the type of sending of the alert (SMS, Email, API Callback)
Alert content:
– Add one or more Emails, phone numbers, etc..
– Customize the subject and content of the alert as you wish.
– Check the “Share link activated” case if you want to share your tracking link in the alert.
For area alerts:
– Customize the zones by pressing the dots around the red zone.
– Create round or polygonal areas.
– Capturs Systems Connect specific: select an area already registered in the library.
If it’s a click button alert (Model B/A):
Just click on the button in the middle of the device according to the chosen alert (1 click, 2 clicks, 4 clicks or a long click). The blue led at the bottom left of the device will blink as many times as you clicked on the button.
If it is the 3 clicks alert (Model B/A):
In the case of the 3-click alert, there is an acknowledgement function: after pressing the button 3 times, the “red” and “green” leds will start flashing alternately until the acknowledgement is received, where the green led will flash rapidly. If this is not the case, the red led will blink quickly and the device will try to send the alert again 10 minutes later and start blinking alternately until validation or not of the data reception.
If it is a area alert:
Your alert is sent automatically when your tracker (device or smartphone) enters or leaves the area you have configured.
If it is a motion alert:
When your device is stationary and hasn’t moved for a while, your motion alert will be triggered when the device’s motion is detected.
If it is a no motion alert:
An alert will be sent when the device has been stationary for a set time.
If it is a low battery alert (Model B, A and C):
An alert will be sent when the battery is less than 20% of its capacity.
1 – On Connect or the Capturs application, open the left menu and click on My Devices.
2 – Click on the button + to access to the addition of the new device.
3 – Complete the serial number (S/N) and the activation key (Key) indicated on the back of the device.
(It is normal that the first letter (A or B) of the S/N does not then appear in the device name because it is the device’s model indicator.)
or
Click on the QR code icon and scan the back of the device.
Then simply take it with you (Model B) or fix/place it (Model C). The device must be on and with battery to send its position when it is in motion.
The main position losses come from the stalling of the signals between the device and the satellites, thus preventing the triangulation of the position:
– From GPS fix just after departure, cold, where the device could no longer see the constellation of the satellites, and therefore needs about 3 minutes before starting to move to find their position and thus start to fix its position correctly.
– From the outside environment: trees, buildings and even clouds can prevent the proper reception of data from a satellite and can cause triangulation to be prevented or accuracy to be lost.
2 – Gently remove the tab.
3 – Tighten the 4 screws without tightening too much.
4 – Associate your tracker to your Capturs account.
1 – On Connect or the Capturs application, open the left menu and click on My Devices.
2 – Click on the button + to access to the addition of the new device.
3 – Complete the serial number (S/N) and the activation key (Key) indicated on the back of the device.
(It is normal that the first letter (A or B) of the S/N does not then appear in the device name because it is the device’s model indicator.)
or
Click on the QR code icon and scan the back of the device.
Capturs Model C tracker : Measures 75x75x35mm and weighs 60g.
Capturs Model C beehives tracker : Measures 87x57x24mm and weighs 60g.
The Capturs Model C tracker is adaptable and customizable according to your needs.
Install or change the battery
1 – Make sure you are in good condition to perform battery change (not
exceeding temperature usage range, no water on the case, the battery
or the operator’s hands.
2 – Remove the 4 screws using a proper screwdriver.
3 – If already inserted remove the old battery and recycle in accordance
with the applicable recycling instructions in force in your country.
4 – Insert the new battery by strictly respecting polarity plus and minus (+/-)
as written on the battery and on the sticker. The “+” pole of the battery
must go to the “+” side of the battery holder.
5 – Close the casing by tightening the four screws.
To find out the percentage of battery in your tracker, log on to the web platform or application.
In the left menu, “Devices” then “My Devices”, you can see the information of your device and its battery percentage.
On the map:
Select the device for which you want to know the information in the top blue box.
Click on the icon
Create a low battery alert. The alert will be triggered when the battery is at less than 20% of its capacity and you will receive an SMS or email, depending on the configuration of your alert.
Other fixing systems are possible: double-face adhesive tape, magnets, horse clamp, etc.
The Model B (and A) Capturs device is not waterproof and has no IP certification, but we provide with each device a waterproof pouch that allows the device to be sheltered from water.
The Model C Capturs device is certified IP67. It is waterproof, dustproof and weather resistant.
Please note that the Model C Beehive GPS tracker is not waterproof, unlike the standard Model C.
You are using Capturs at your own risk and you fully understand that Capturs does not prevent from any accident or hazards.
Remember to always prefer calling official emergency phone numbers (e.g 112 in Europe) in case of any emergency. Capturs is not affiliated to a rescue team or any safety organization.
Sending Sigfox radio messages and acquiring GPS signals are systems that have limits depending on the conditions of use and of the environment. Messages may be lost or not delivered. We cannot bring us responsible for accidents. For more information visit https://www.capturs.com/disclaimer.
Capturs SAS denies liability and does not accept any reponsibility in case of an accident.
Install or change the battery
1 – Make sure you are in good condition to perform battery change (not
exceeding temperature usage range, no water on the case, the battery
or the operator’s hands.
2 – Remove the 4 screws using a proper screwdriver.
3 – If already inserted remove the old battery and recycle in accordance
with the applicable recycling instructions in force in your country.
4 – Insert the new battery by strictly respecting polarity plus and minus (+/-)
as written on the battery and on the sticker. The “+” pole of the battery
must go to the “+” side of the battery holder.
5 – Close the casing by tightening the four screws.
To find out the percentage of battery in your tracker, log on to the web platform or application.
In the left menu, “Devices” then “My Devices”, you can see the information of your device and its battery percentage.
On the map:
Select the device for which you want to know the information in the top blue box.
Click on the icon
Create a low battery alert. The alert will be triggered when the battery is at less than 20% of its capacity and you will receive an SMS or email, depending on the configuration of your alert.
Model B (or A) Capturs GPS tracker: Area entry, area exit, motion detection, no motion, 3 press button, 1 press button, 2 press button, 4 press button, 1 long press button and low battery.
Model C Capturs GPS tracker: Area entry, area exit, motion detection, no motion, low battery.
Smartphone tracker via Capturs application: Area entry, area exit, motion detection, no motion.
Functions via Capturs web/mobile interface
Via “My Private Shares”:
Create a share and activate it by clicking on 
Copy the link to share by clicking on 
2 – Click on the button + to create a new share. Your share will appear.
– To change the name of your share, click
– To delete your share, click 
– To turn on/off your share, click
– To select the tracker that you want to share, click 
– To change the track length, click 
– To add a GPX track to your share, click 
– To copy the share link and send it to your friends and family, click
Via the smartphone tracking:
Once you have activated tracking on your smartphone, click on the share icon 
When you log in to the application, your smartphone is automatically installed as a tracker.
You can also click directly on these links:
Capturs Android application
Capturs IOS application
1 – Activate the position and mobile data on your smartphone.
2 – Click on
3 – An insert appears:
Choose the frequency of sending the position (2min or 10s).
Share your tracking link if you wish.
Click on continue.
4 – To stop the live tracking, click on
Via “Channels”:
Create your own channel or search for an existing one.
Click on the iconCliquez sur l’icône
Don’t forget to participate in the channel and activate your tracking to make the live tracking work.
2 – Search for a channel or create a new one with the search bar.
3 – Click on the + to create a channel.
1 – Once you are on your channel page, click on 
2 – Click on 
3 – To exit the channel, click on, click on “Leave” : 
2 – Search for a channel or create a new one with the search bar.
3 – Click on the + to create a channel.
Via “Map”:
Click on the icon
1 – On Connect or the Capturs application, open the left menu and click on My Alerts.
2 – Choose the GPS tracker you want to configure.
3 – Activate, deactivate an alert:
The alert is activated when the “Activated” button is blue.
The alert is deactivated when the “Activate” button is white.
Click on the button to activate/deactivate.
4 – Delete an alert:
To delete an alert, simply click on the icon
1 – Once you are on your channel page, click on
2 – Click on
3 – To exit the channel, click on, click on “Leave” :
2 – Search for a channel or create a new one with the search bar.
3 – Click on the + to create a channel.
2 – Click on Profile
3 – Choose the language between English, French, Spanish, Italian, German, Russian and Arabic.
1 – On Connect or the Capturs application, open the left menu and click on My Devices. You can see the information of your trackers (device and/or smartphone).
2 – To change the name of your device, click on the icon
3 – To change the picture of your device, click on the icon
You can also click directly on these links:
Capturs Android application
Capturs IOS application
2 – Search for a channel or create a new one with the search bar.
3 – Click on the + to create a channel.
1 – On Connect or the Capturs application, open the left menu and click on Map.
2 – Simply select it from the blue insert at the top of the page.
1 – On Connect or the Capturs application, open the left menu and click on My Devices.
2 – Click on the button + to access to the addition of the new device.
3 – Complete the serial number (S/N) and the activation key (Key) indicated on the back of the device.
(It is normal that the first letter (A or B) of the S/N does not then appear in the device name because it is the device’s model indicator.)
or
Click on the QR code icon and scan the back of the device.
Then simply take it with you (Model B) or fix/place it (Model C). The device must be on and with battery to send its position when it is in motion.
The main position losses come from the stalling of the signals between the device and the satellites, thus preventing the triangulation of the position:
– From GPS fix just after departure, cold, where the device could no longer see the constellation of the satellites, and therefore needs about 3 minutes before starting to move to find their position and thus start to fix its position correctly.
– From the outside environment: trees, buildings and even clouds can prevent the proper reception of data from a satellite and can cause triangulation to be prevented or accuracy to be lost.
When you log in to the application, your smartphone is automatically installed as a tracker.
You can also click directly on these links:
Capturs Android application
Capturs IOS application
1 – Activate the position and mobile data on your smartphone.
2 – Click on
3 – An insert appears:
Choose the frequency of sending the position (2min or 10s).
Share your tracking link if you wish.
Click on continue.
4 – To stop the live tracking, click on
2 – Click on Profile
On this page you have the possibility to change the name, the picture, the default email address of the account and the language of the interface. You also have the SMS page allowing you to see the number of remaining SMS messages as well as the history of alerts sent by email and finally the possibility to change the password for an account with email login and password.
Registration with an e-mail address:
1 – Click on “You don’t have an account? Create one now”
2 – Complete: “name”, “email”, “password”. Your password must contain at least 8 characters.
3 – Accept the terms and conditions.
4 – Click on the button Sign up.
Attention:
When reconnecting, do not confuse an account created with a Email address and a Google Account.
1 – On Connect or the Capturs application, open the left menu and click on My Alerts.
2 – Choose the GPS tracker you want to configure.
3 – To create a new alert, click on
4 – Click on the icon
Possible configurations:
– Add a name to the alert.
– Enable automatic reactivation of the alert.
– Create time slots for triggering alerts.
– Choose the type of sending of the alert (SMS, Email, API Callback)
Alert content:
– Add one or more Emails, phone numbers, etc..
– Customize the subject and content of the alert as you wish.
– Check the “Share link activated” case if you want to share your tracking link in the alert.
For area alerts:
– Customize the zones by pressing the dots around the red zone.
– Create round or polygonal areas.
– Capturs Systems Connect specific: select an area already registered in the library.
2 – Click on the button + to create a new share. Your share will appear.
– To change the name of your share, click
– To delete your share, click
– To turn on/off your share, click
– To select the tracker that you want to share, click
– To change the track length, click
– To add a GPX track to your share, click
– To copy the share link and send it to your friends and family, click
1 – Select the duration of the trajectory with the icon 
2 – Click on the button 
1 – On Connect or the Capturs application, open the left menu and click on My Alerts.
2 – Choose the GPS tracker you want to configure.
3 – Click on the alert you wish to configure or create one.
4 – Click on the icon
5 – Check “time ranges” to unlock the feature.
6 – Check some days of the week.
7 – Choose the hours.
The icon 
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The icon 
The icon
If you have installed the Capturs application, your smartphone tracker is associated with your account and you will find it on the Connect interface automatically, where you can manage alerts and shares on your smartphone.
In the left menu, “Devices” then “My Devices”, you can see the information of your trackers.
On the map:
Select the device for which you want to know the information in the top blue box.
Click on the icon
The Capturs Systems Connect platform is rather intended for professionals and companies. It has data, graphs and tables on the status of Capturs trackers in real time, allowing easy management of tracker fleets and better analysis of events. The Capturs Systems Connect platform has the same functions as the Capturs platform, with specific features added.
Note: It is possible to use both platforms independently according to your wishes. The Capturs account identifier is the same for both platforms and for the Capturs application.
Capturs Systems Connect interface specific functions
How do I access it?
1 – On Capturs Systems Connect, open the left menu and click on Analytics.
2 – Go to the advanced analyses: select date, zone and tracker. Scroll through the different tables and graphs by clicking on < > at the bottom of the page. Click on Google Data Studio at the bottom of this page for additional analyses.
You don’t have access to this feature? Contact support@capturs.com.
2 – Click on the button + to access to the addition of the new area.
3 – Create a specific area by moving the points that surround it, give it a name, a color and validate. Create all the areas you need this way.
4 – All the areas you created are now on the map at the top of this same page. They are also saved in the library of your account in order to reuse them by creating area alerts.
5 – The check in / check out table is at the bottom of the same page. It allows you to have precise data on the trackers that have entered or left these areas, as well as the times and dates.
1 – On Capturs Systems Connect, open the left menu and click on Raw data.
2 – Select a tracker in the search bar to bring up the table.
3 – Click on 
4 – You can now analyze the table and graphs that correspond to the raw data emitted by your tracker. These are doubts the data sent by the tracker to each event received by the tracker.
When you click on 
2 – You have access to the following reports: alerts, check-in/out, temperature, raw data and analytics.
3 – You can export the data by clicking on CSV EXPORT.
The Capturs Systems Connect platform is rather intended for professionals and companies. It has data, graphs and tables on the status of Capturs trackers in real time, allowing easy management of tracker fleets and better analysis of events. The Capturs Systems Connect platform has the same functions as the Capturs platform, with specific features added.
Note: It is possible to use both platforms independently according to your wishes. The Capturs account identifier is the same for both platforms and for the Capturs application.
Sigfox and GSM networks
The subscription to the Sigfox network starts as soon as you register your tracker on the Connect platform. When the subscription ends, there is no tacit renewal. You must extend the subscription of your trackers yourself.
1 – On Connect or the Capturs application, open the left menu and click on My Devices. You can see the informations for your devices and the date of soubscription, which appears in blue.
2 – Click on the date in blue, for example “21/08/2022”.
You can also go directly to: https://www.capturs.com/en/produit/capturs-sigfox-membership/ and skip the previous steps.
3 – Choose the duration of the subscription you wish to benefit : 1, 2 or 3 years.
4 – Enter the serial number (S/N) of your device, which is written on the back of the device.
5 – Click on “add to basket”.
6 – Click on “view basket” to check your order.
7 – Click on “valider la commande” once you have checked it.
8 – Finally, enter your details and finalize the order.
A confirmation email is sent to you when the renewal is active. It indicates the end of the activation process.
2 – You can see the informations for your devices and the date of soubscription, which appears in blue.
The blue corresponds to the areas covered by Sigfox.
Purple corresponds to the areas where the network is being deployed by Sigfox. The device will not work outside the blue zones.
However, the map is slightly distorted in altitude. As the coverage is based on ground measurements, there are potentially less white areas when you are out of the relief, and when you are out of the relief (paragliding…).
2 – Click on Profile
3 – Click on SMS.
4 – The number of remaining SMS messages will be indicated as well as the link to add more.
1 – Click on your name or your profile picture in the top right corner of the interface.
2 – Click on Profile
3 – Click on SMS.
4 – Click on add SMS.
You can also go directly to: https://www.capturs.com/en/produit/sms-packs/ and skip the previous steps.
3 – Choose the number of SMS you wish to benefit : 1, 2 or 3 years.
4 – Enter the serial number (S/N) of your device, which is written on the back of the device.
5 – Click on “add to basket”.
6 – Click on “view basket” to check your order.
7 – Click on “valider la commande” once you have checked it.
8 – Finally, enter your details and finalize the order.
30 SMS: 4.99€
100 SMS : 14,99€
500 SMS : 69,99€.
A confirmation email is sent to you when the renewal is active. It indicates the end of the activation process.
Overseas France: French Guiana, French Polynesia, Guadeloupe, Martinique, Mayotte, New Caledonia, Reunion.
Middle East and Africa: Botswana, Kenya, Mauritius, Nigeria, Oman, Senegal, South Africa, Swaziland, United Arab Emirates.
The GSM network is the one used by our phones for communication, with a lower range and higher consumption. It is necessary to have a SIM card compatible with the country of use.
It is possible to increase this frequency in the PC/Mac Capturs software by connecting your device to your computer.
1 year membership: 2,99€/month i.e. 35,88€/year.
2 years membership: 2,69€/month i.e. 32,28€/year.
3 years membership: 1,99€/month i.e. 23,88€/year.
A confirmation email is sent to you when the renewal is active. It indicates the end of the activation process.